Are your baby feeding products safe for infants?
Yes! All our productsare made from 100% food-grade silicone, free from BPA, PVC, phthalates, and other harmful chemicals. They’re completely non-toxic
Are wiggleware products BPA-free and free of other toxins?
Absolutely, all wiggleware products are meticulously designed with consumer safety as a top priority. Our products are BPA free, phthalate free, and lead free, ensuring they do not contain any potentially harmful substances. We comply with strict international standards for product safety and undergo regular testing to ensure the highest quality of our products. Please rest assured that you can use wiggleware products with complete confidence.
What is the best way to clean wiggleware products?
Wash the products thoroughly before first use and after each use. Use warm water, a soft sponge and mild detergent, or wash it in a dishwasher on a normal temperature setting (yes, even the bib).
For that perfect "new" look every time, we recommend hand washing & towel drying all silicone tableware. However, as busy parents, we all love using a dishwasher. It is entirely safe, but it sometimes leaves mineral and oil marks on the silicone. This is not harmful at all.
Can your plates and bowls go in the microwave, dishwasher, or freezer?
Absolutely. Our silicone productsare heat and cold resistant, making them safe to use in the microwave, dishwasher, and freezer.
What payment methods do you accept?
We offer a range of convenient and secure payment options, including:
Credit/Debit Cards (Visa, Mastercard, American Express, UnionPay)
Shop Pay
PayPal
Google Pay
Afterpay – Buy now, pay later
Zip Pay – Buy now, pay later
I forgot to enter my discount code at checkout. Can I still get the discount?
We understand it can be easy to forget to enter a discount code sometimes. While we're unable to offer refunds in these cases, we'd be more than happy to apply the value of the discount to your next order instead. Just reach out to us at info@wiggleware.com.au within three days of your original purchase, and we'll make sure you receive your deserved discount on your upcoming order.
How long does shipping take?
Standard shipping within Australia usually takes 2–8 business days. Express shipping 2-3 business days
How much is the shipping cost within Australia?
We offer a Free standard shipping for all Australian orders. Flat rate Express shipping of $9.99 can be applied at the cart for all orders.
I have received a faulty or damaged or wrong item; what can I do?
We take great care to ensure our productsare of the highest quality. Please inspect yourproducts upon receiving your parcel. Contact us immediately via info@wiggleware.com.au if the item is defective, damaged or if you receive the wrong product/colour so that we can evaluate the issue and make it right
What is your return policy?
We accept returns on unused products within 14 days the delivery. Some exclusions apply (e.g., single-use items like suction stickers) To start a return or have questions or concerns, you can contact us via info@wiggleware.com.au
We will send you instructions on how and where to send your package. Items sent back to us without first contacting us will not be accepted
